Returns & Exchanges

At Oribe, we take pride in our artisanal hair care products and want you to be fully satisfied with your purchase. If you are not completely content, we accept returns of gently used or unopened products within 30 days of the original delivery date.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return.

2

Print Your Label

Once approved, download and print the prepaid shipping label provided via email to ensure your return is tracked correctly.

3

Pack Your Products

Carefully place the items in their original packaging or a sturdy box to prevent damage during transit back to our facility.

4

Receive Your Refund

After our team inspects the returned items, a refund will be issued to your original payment method within 7 to 10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing